This Shipping Policy explains how Fairlife (“we,” “our,” or “us”) processes, handles, and delivers orders placed through our website. By placing an order with us, you agree to the terms outlined below.
Order Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders are not processed, shipped, or delivered on weekends or public holidays.
If we experience a high volume of orders or delays due to unforeseen circumstances, processing times may be extended. In such cases, we will notify you via email.
Shipping Rates and Delivery Time
Shipping fees and delivery times vary depending on your location and selected shipping method at checkout.
Estimated delivery times:
Domestic orders: 3–7 business days after processing
International orders (if applicable): 7–15 business days after processing
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other external factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track your shipment through the carrier’s website.
If you do not receive tracking information within 3–5 business days after placing your order, please contact us for assistance.
Shipping Areas
We currently ship to selected regions as available on our website checkout page. If your location is not eligible for shipping, you will be notified during checkout.
We are continuously working to expand our shipping coverage to serve more customers.
Lost or Delayed Packages
Once an order has been shipped, we are not responsible for delays caused by the shipping carrier. However, if your package is significantly delayed or appears lost, please contact us so we can assist in resolving the issue with the carrier.
Incorrect Shipping Information
It is the customer’s responsibility to ensure that all shipping details are correct at the time of purchase. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
If you realize there is an error in your shipping information, please contact us as soon as possible. We will do our best to update the details before the order is shipped.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging. We will review the case and provide a suitable solution, such as a replacement or refund.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: fairlifofficial@outlook.com
Phone: (896) 996-7854
We are committed to ensuring a smooth and reliable delivery experience for all customers.